Consumer Health Data Privacy Policy

Effective Date: December 10, 2025

Introduction

Manna Life (“Manna Life,” “we,” “our,” or “us”) is dedicated to protecting the privacy and integrity of your consumer health data. This Consumer Health Data Privacy Policy (“Policy”) describes how we collect, use, share, and protect “Consumer Health Data” as defined under applicable state laws governing health and wellness information.

This Policy supplements our general Privacy Policy and our Notice of Privacy Practices. It applies to your use of mannalife.com, our telehealth services, and any interaction with our platform involving Consumer Health Data.

Please note: This Policy does not apply to protected health information (“PHI”) regulated by the Health Insurance Portability and Accountability Act (HIPAA). For information on how we handle PHI, please review our Notice of Privacy Practices.

What Is Consumer Health Data?

“Consumer Health Data” refers to personal information linked or reasonably linkable to an individual that identifies past, present, or future physical or mental health status. Examples include:

Medical or wellness conditions
Medications, treatment history, or lab results
Mental or behavioral health information
Reproductive, metabolic, or hormonal health information
Biometric data
Lifestyle, exercise, or nutrition information
Health-related behaviors or symptoms

Consumer Health Data may overlap with wellness information shared as part of your telehealth services or during personalized care planning.

1. How We Collect Consumer Health Data

We collect Consumer Health Data through the following sources:

Information You Provide Directly

This includes information shared when creating an account, completing an intake, communicating with your provider, or participating in a telehealth visit:

Name, date of birth, contact information
Medical history, symptoms, wellness goals
Medications, allergies, lab results
Mental or emotional health details
Lifestyle, nutrition, and exercise information
Billing and payment details
Forms, messages, and uploaded documents

Information Collected Automatically

When you interact with our website or telehealth systems, we may collect:

IP address
Browser, device type, and operating system
Click behavior, time spent on pages, referral links
General location information (city/state level)
Engagement with health or wellness–related content

Information We Infer or Generate

We may derive new insights from your information, such as:

Eligibility for specific wellness programs
Likely benefit from metabolic or hormonal support
Wellness trends based on past visits
Predicted response to lifestyle changes or therapies

Information Received from Third Parties

Licensed pharmacies fulfilling prescriptions
Laboratory partners processing tests
HIPAA-compliant telehealth and EHR platforms
Marketing or analytics platforms (only with consent)

2. How We Use Consumer Health Data

We use Consumer Health Data to support high-quality, whole-person care.

Purpose	Types of Consumer Health Data Used
Provide medical & wellness services	Medical history, symptoms, medications, lab results, wellness goals
Personalize your care plan	Metrics, survey responses, visit history
Coordinate prescriptions & labs	Provider notes, medication details, lab orders
Improve our services	Aggregated data, user feedback, platform analytics
Communicate with you	Contact information, appointment history
Process billing & subscriptions	Payment data, engagement with services
Detect fraud & protect the platform	Device info, access logs, IP address

We do not use Consumer Health Data for automated decision-making that produces legal or significant effects without human involvement.

3. Sharing Consumer Health Data

We may share Consumer Health Data in the following circumstances:

Pharmacy Fulfillment

If a Manna Life provider prescribes medication, your information may be shared with:

Compounding Pharmacy of America
5710 Kingston Pike, Suite A
Knoxville, TN 37919
(865) 243-2488
www.compoundingrxusa.com

You may choose a different pharmacy at any time.

Medical Providers

Information is shared with licensed healthcare providers involved in your care for treatment and care coordination.

Changes to This Notice

We may update this Notice at any time. Updated versions will include a new effective date and will be posted on our website. Continued use of our services signifies acceptance of any updates.

Service Providers

We may share Consumer Health Data with HIPAA-compliant vendors who support:

Telehealth delivery
Secure hosting
Billing and payment processing
Customer support
Electronic health record management

These vendors are prohibited from using your data for unrelated purposes.

Legal or Regulatory Requirements

We may disclose Consumer Health Data when required by:

Subpoenas or court orders
Regulatory agencies
Applicable state or federal laws

With Your Consent

We may share Consumer Health Data with third parties for:

Pharmacy transfers
Lab coordination
Optional marketing or wellness programs

We do not sell Consumer Health Data.

4. Your Rights Regarding Consumer Health Data

Depending on your state, you may have the following rights:

Withdraw Consent

You may request that we stop collecting or sharing Consumer Health Data moving forward.

Access & Confirm

You may request a copy of the Consumer Health Data we have collected and a list of third parties with whom it has been shared.

Correct Inaccuracies

You may request corrections to inaccurate Consumer Health Data.

Request Deletion

You may request deletion of Consumer Health Data, with exceptions when retention is legally required.

Appeal a Denial

You may appeal if a request is denied.

To exercise any of these rights, email:
info@mannalife.com

We may request identity verification to protect your privacy.

Please note: requesting deletion or withdrawal of essential data may limit our ability to provide certain services.

5. Data Security

We use industry-standard security safeguards to protect Consumers Health Data, including:

Encryption
Firewalls
Secure access controls
Multi-factor authentication
Staff training for privacy compliance

Only authorized personnel may access Consumer Health Data and solely for legitimate operational or clinical purposes.

6. Changes to This Policy

We may update this Policy to reflect changes in law or in our data practices. When updated, we will revise the Effective Date and notify users via email or website posting.

7. Contact Us

If you have questions, concerns, or requests regarding this Policy, contact:

Manna Life
Email: info@mannalife.com
Phone: 509-349-3010
Website: https://mannalife.com (or your preferred URL)