THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
We are required by law to:
Maintain the privacy and security of your protected health information (“PHI”)
Provide this Notice explaining our legal duties and privacy practices
Notify you if a breach occurs involving your unsecured PHI
Follow the terms of this Notice for all protected health information we maintain
1. For Treatment
To support your health and wellness goals, diagnose conditions, and provide individualized care, we may share your information with:
Licensed Manna Life healthcare providers
Clinical and care coordination staff
Laboratory partners
Licensed pharmacies
Example: Your provider may share necessary information with a pharmacy to safely fulfill a prescription.
2. For Payment
We may use your information to manage payment for services, including invoicing, verifying billing details, or processing subscription-based programs.
Example: Sending statements or confirming payment methods for ongoing wellness services.
3. For Healthcare Operations
We may use your information to improve care quality, ensure clinical integrity, and support administrative operations.
Examples include:
Quality improvement reviews
Clinical guideline development
Training of staff
Regulatory compliance
4. Other Permitted Disclosures
Professional Service Providers & Vendors
We may share information with HIPAA-compliant vendors who support our services, such as:
Electronic health record systems
Telehealth platforms
Payment processors
Secure messaging tools
Public Health & Safety
We may disclose information when required by law, such as reporting communicable diseases or responding to safety concerns.
Legal & Regulatory Authorities
We may disclose information in response to court orders, investigations, or other lawful requests.
Health Oversight Activities
Government agencies may review information for audits, licensing, or compliance assessments.
Individuals Involved in Your Care
With your permission, we may share information with a family member, wellness partner, or caregiver.
Appointments & Service Communications
We may use your contact information to send:
Appointment reminders
Subscription or renewal notices
Educational health and wellness content
Treatment Alternatives & Health Benefits
We may inform you about additional wellness or metabolic health services that may support your goals.
Manna Life may use encrypted digital tools to store and transmit your PHI, including:
Secure email
Encrypted telehealth platforms
Patient portal systems
You may request alternate communication methods at any time (e.g., email only, phone only).
We do not sell your personal or health information.
We do not use psychotherapy notes for any purpose other than continued care.
We do not use your PHI for marketing without your explicit written authorization.
If your provider determines that a prescription is appropriate, it may be sent to a licensed U.S. pharmacy, including:
Compounding Pharmacy of America
5710 Kingston Pike, Suite A
Knoxville, TN 37919
Phone: (865) 243-2488
www.compoundingrxusa.com
You may request that your prescription be sent to a different pharmacy of your choice.
Right to Access & Copy
Request a paper or digital copy of your health records.
Right to Amend
Request corrections to information you believe is inaccurate or incomplete.
Right to Accounting of Disclosures
Request a list of certain disclosures made within the past six years.
Right to Request Restrictions
Request that we limit the use or disclosure of your information, especially if you pay for services out-of-pocket in full.
Right to Confidential Communications
Request to be contacted by specific methods or at certain locations.
Right to a Copy of This Notice
You may request a paper or electronic copy at any time.
Right to Breach Notification
You will be notified if a breach occurs that compromises your PHI.
Right to Revoke Authorization
You may revoke prior authorizations except where already relied upon.
To exercise your rights, contact:
info@mannalife.com
Manna Life
Email: info@mannalife.com
Phone: 509-349-3010
You may also file a complaint with the U.S. Department of Health & Human Services (HHS).
We will never retaliate against you for filing a complaint.
